Terms & Conditions

This website is operated by Melati Boutique. Throughout the site, the terms “we”, “us”, and “our” refer to Melati Boutique. Melati Boutique offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features, updates, or tools added to the current website or store will also be subject to these Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following any changes signifies your acceptance of those updates.

Our store is managed and maintained by Melati Boutique, located in Ruwi, Muscat, Oman, and is dedicated to providing premium women’s fashion and apparel through both in-store and online channels.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are of legal age in your country of residence, or that you are of legal age and have granted permission for any minor dependents to use this site under your supervision.

You agree not to use our website or products for any unlawful or unauthorized purpose. This includes, but is not limited to, violating any laws in Oman or your local jurisdiction, especially laws related to copyright or intellectual property.

You also agree not to introduce any harmful software such as viruses, malware, or code designed to damage or disrupt systems. Any breach of these Terms will result in the immediate suspension or termination of your access to our services.

SECTION 1 – GENERAL CONDITIONS 

Melati Boutique reserves the right to refuse service to anyone for any reason and at any time.

Please note that any non-financial information you submit (such as comments, contact details, or product inquiries) may be transmitted across different networks and might undergo technical formatting. However, your credit card and payment details are always encrypted and secured during transfer.

You agree not to reproduce, copy, sell, or misuse any part of our services, website access, or contact features without our written consent. Section titles used here are for convenience only and do not affect the interpretation of the actual terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We do our best to ensure all content on our website is current and correct, but we cannot guarantee its absolute accuracy at all times.

The materials provided on our website are for general information and inspiration only. They should not be used as the sole basis for major decisions without consulting other reliable or professional sources.

Occasionally, you may find historical information on our site, which may not reflect the latest trends or availability. Melati Boutique is not obligated to update any such content, and it's your responsibility to stay informed of any changes.

SECTION 4 – SERVICE AND PRICE CHANGES

Our product prices may change without prior notice. We reserve the right to modify or discontinue any service, product, or section of our website at any time, for any reason.

Melati Boutique is not liable for any adjustments, price changes, or interruptions in service, whether they affect individual users or third parties.

SECTION 5 – PRODUCTS AND SERVICES

Some items offered by Melati Boutique may be available only through our website and in limited quantities. These items are subject to our Return and Exchange Policy, which you should review before making a purchase.

We strive to present our clothing as accurately as possible, including colors and fabric details. However, the display on your device screen may vary and we cannot guarantee exact color matching.

We may, at our discretion, restrict product sales to specific individuals, regions, or countries. Product descriptions, availability, and pricing may be changed or discontinued at any time without notice. Any offers made on this site are void where prohibited by law.

While we aim to maintain high standards, we cannot guarantee that every product or service will meet your personal expectations, nor can we promise that all errors in our service will be corrected immediately.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

Melati Boutique reserves the right to decline or cancel any order you place with us. We may, at our sole discretion, limit the quantity of items purchased per person, household, or order. These limits may apply across multiple orders made under the same customer account, credit card, billing address, or shipping address.

If we need to modify or cancel your order, we will try to notify you using the email, phone number, or billing information you provided when placing the order.

Additionally, we reserve the right to restrict or block orders that appear to be placed by resellers, dealers, or distributors without our authorization.

By shopping with us, you agree to provide accurate, complete, and up-to-date account and billing information, including your email address and payment details. You also commit to promptly updating this information if there are any changes, so we can process your transactions smoothly and contact you when necessary.

For more information on returns and refunds, please see our Return Policy.

SECTION 7 – OPTIONAL TOOLS

From time to time, Melati Boutique may offer access to third-party tools or services on our website. Please note that we do not control these external tools, nor do we monitor them actively.

You acknowledge and accept that these tools are provided “as is” and “as available,” without any warranties or guarantees from us. We do not endorse these third-party services, and we will not be responsible for any issues, losses, or damages that result from your use of these optional tools.

Your use of any third-party tools accessed through our site is entirely at your own risk. We recommend that you carefully review and understand the terms and conditions set by the third-party providers before using their services.

In the future, Melati Boutique may introduce new features, tools, or services on our website. Any such additions will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites, products, or services that are not operated or controlled by Melati Boutique. These links are provided for your convenience only.

Please be aware that we do not review or endorse any content, products, or services found on these third-party sites. We have no responsibility or liability for the accuracy, legality, or availability of any third-party materials or websites.

Any interactions, purchases, or agreements you make with third parties via these links are strictly between you and the third party. We recommend carefully reviewing their terms, policies, and practices before engaging in any transactions.

Should you have any issues, complaints, or questions about third-party products or services, please contact the respective third-party directly as we cannot address those concerns.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

From time to time, you may send us feedback, ideas, or other materials (collectively, "comments"), whether requested (such as contest entries) or unsolicited.

By submitting comments, you grant Melati Boutique a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, translate, distribute, and display such content in any media.

Please note, we are under no obligation to keep your comments confidential, pay you for them, or respond to them.

We reserve the right to remove, edit, or refuse to post any content we find objectionable, unlawful, offensive, or that infringes upon the rights of others, at our sole discretion.

You agree that your comments will not violate any third-party rights or contain harmful, unlawful, defamatory, or malicious content, including viruses or malware.

You also agree not to impersonate others or provide false contact information. You are fully responsible for the content you submit, and Melati Boutique assumes no liability for user-generated content.

SECTION 10 – PERSONAL INFORMATION

Any personal data you provide to us when using Melati Boutique services is handled according to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

While we strive to provide accurate information on our website, occasional errors or omissions may occur in product descriptions, pricing, availability, shipping details, or promotional offers.

We reserve the right to correct these errors, update or change information, or cancel orders if inaccuracies are discovered—this may happen even after you have placed an order.

We are not obligated to update the website information regularly unless required by law. Please do not assume that all content has been updated or reviewed recently.

SECTION 12 – PROHIBITED USES

You agree not to use Melati Boutique’s website or its content to:

  • Engage in any illegal activity or purpose.

  • Encourage or solicit others to commit unlawful acts.

  • Violate any local, national, or international laws or regulations.

  • Infringe on intellectual property rights belonging to us or third parties.

  • Harass, threaten, abuse, defame, discriminate, or otherwise harm others based on gender, sexual orientation, religion, ethnicity, race, age, nationality, disability, or any protected status.

  • Provide false, misleading, or fraudulent information.

  • Upload or distribute harmful software, viruses, malware, or any code that could disrupt the operation of the site or the internet.

  • Collect or track personal data of other users without consent.

  • Engage in spamming, phishing, scraping, crawling, or any unauthorized data collection.

  • Use the site for obscene, immoral, or unethical purposes.

  • Attempt to bypass or interfere with the security measures of Melati Boutique or related systems.

We reserve the right to suspend or terminate your access immediately if you violate any of these prohibitions.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Melati Boutique does not guarantee that our services will be uninterrupted, error-free, secure, or free from delays.

We make no promises about the accuracy, reliability, or results of using our services.

The service may be suspended or discontinued at any time without prior notice.

Your use of the service is entirely at your own risk. Except where expressly stated, Melati Boutique and its affiliates provide the service “as is” and “as available,” without any warranties—express or implied—including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall Melati Boutique, its officers, employees, partners, suppliers, or licensors be liable for any damages arising from your use or inability to use the service, including lost profits, data loss, or any indirect, incidental, or consequential damages—regardless of the legal theory—even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow limitation of liability for certain damages; if so, our liability shall be limited to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Melati Boutique, including our affiliates, officers, employees, agents, suppliers, and licensors, from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:

  • Your breach of these Terms,

  • Your violation of any laws or third-party rights,

  • Any content you submit, or

  • Your use of the service.

15 – SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain fully in effect.

SECTION 16 – TERMINATION

The rights and obligations that arose prior to termination will continue to apply even after these Terms end.

These Terms of Service remain effective until either you or we terminate them. You may end your use of our services at any time by notifying us or simply by discontinuing your use of the site.

If, in our sole discretion, we determine that you have violated or may have violated any part of these Terms, we may terminate your access immediately, without notice. You remain responsible for any payments due up to the termination date, and we may deny you access to all or part of our services.

SECTION 17 – ENTIRE AGREEMENT

Our failure to enforce any right or provision under these Terms does not waive that right or provision.

These Terms, along with any policies or rules we post on our site related to the service, constitute the complete agreement between you and Melati Boutique, overriding any prior agreements or communications, whether written or oral.

Any ambiguity in these Terms will not be interpreted against the party who drafted them.

SECTION 18 – GOVERNING LAW

These Terms of Service and any related agreements will be governed by the laws of the United States, without regard to conflict of law principles.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can always view the latest version of these Terms of Service on this page.

We reserve the right to update or modify these Terms at our sole discretion by posting changes on our website. It is your responsibility to review the Terms periodically. Continued use of our site or services after changes are posted means you accept those changes.

SECTION 20 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at: info@melatifastion.com